Shipping Policy

Thank you for choosing monaequestrian! We are committed to providing you with a smooth and reliable shopping experience. Below is our shipping policy to ensure you have all the information you need about your order delivery.

Order Processing Time

Processing Time

All orders are processed within 2-3 business days. You will receive an email notification once your order has been shipped. During periods of high demand or promotions, there may be slight delays in order processing.

Shipping Times

Delivery Time: After your order is processed, you can expect your items to arrive within 7-12 business days, depending on your location. During periods of high demand or promotions, there may be slight delays in shipping times.

Shipping Methods & Rates
We offer free shipping worldwide.

Standard Shipping: Our standard shipping option typically takes 7-12 business days for delivery, depending on your location.

Tracking Your Order
Once your order has shipped, we will send you a tracking number via email. You can use this number to track your order directly on the carrier’s website. Please allow up to 24 hours for the tracking information to update after receiving your tracking number.

Shipping Restrictions
Currently, we ship worldwide!

Address Accuracy
To ensure your order reaches you without delay, please double-check your shipping address at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice any mistakes after placing your order, please contact us as soon as possible at  support@monaequestrian.com.

Customer Support

If you have any questions about shipping or need assistance, feel free to reach out to our customer support team at  support@monaequestrian.com. We're here to help!